Privacy Policy

1. Introduction and Scope

Nogovi Buwiza ("we," "us," or "our") operates the website located at nogovi-buwiza.info and provides restaurant operations training programs from our location at 512 W Burlington Ave # 1, Chicago, IL. This Privacy Policy explains how we collect, use, disclose, and protect personal information from individuals who visit our website or inquire about our programs.

This policy applies to all personal information collected through our website, contact forms, email communications, phone calls, and in connection with our training services. It does not apply to information collected by third-party websites linked from our site.

By using our website, you acknowledge that you have read and understood this Privacy Policy. This policy is provided for transparency and informational purposes. It does not create any contractual rights or obligations beyond those described.

2. Information We Collect

We collect information that you voluntarily provide to us when you contact us, inquire about enrollment, or use our website. This may include:

• Contact information: Your name, email address, and any other details you include in your message to us.
• Enrollment-related information: Your professional role, the type of restaurant or food service operation you manage, and information about your team relevant to program participation.
• Technical data: IP address, browser type, operating system, pages visited, time spent on pages, and referring URLs, collected automatically through standard web server logs and analytics tools.
• Cookie data: Preferences and session data stored through cookies, as described in our Cookie Policy.

We do not collect sensitive personal information such as financial account numbers, Social Security numbers, or health information through our website.

3. How We Use Your Information

Information you provide is used solely for purposes related to operating our training program and communicating with you. Specifically, we use your information to:

• Respond to your inquiries about the program, sessions, and enrollment
• Process and manage program enrollment
• Send logistical information related to sessions you are enrolled in
• Improve the content and usability of our website
• Understand how visitors use our website through aggregated, non-identifiable analytics
• Comply with applicable legal requirements

We do not use your information to build marketing profiles, engage in behavioral advertising, or sell your data to third parties for any purpose.

4. Legal Basis for Processing (CAN-SPAM and US Applicability)

Our operations are based in Illinois, and we collect and process personal information in accordance with applicable US federal and state law. While the United States does not have a single comprehensive federal privacy law equivalent to the GDPR, we are committed to handling personal data responsibly and transparently.

Where we send any email communications, we comply with the CAN-SPAM Act of 2003, which requires us to include a physical address in commercial emails, clearly identify the message as an advertisement where applicable, and honor opt-out requests promptly.

Illinois residents may have additional rights under the Illinois Personal Information Protection Act (PIPA). If you are an Illinois resident and have questions about your rights, please contact us directly at [email protected].

California residents may have rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA). See Section 8 for California-specific disclosures.

5. Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

• Service providers: We may share information with vendors who assist us in operating the website or delivering the program (such as email hosting or website analytics), under contractual obligations to protect your information.
• Legal requirements: We may disclose information if required to do so by law, regulation, court order, or lawful request by government authorities.
• Business transfers: In the event of a merger, acquisition, or sale of assets, personal information may be transferred as part of that transaction. We will notify you if such a transfer occurs.

Any third-party service providers we engage are required to handle personal information in a manner consistent with this Privacy Policy and applicable law.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected. For general inquiries, we retain contact information for up to 24 months unless you request earlier deletion. For enrollment records, we may retain information for up to five years for administrative and legal purposes.

Technical data and server logs are typically retained for 90 days. Cookie preferences are stored in your browser until they expire or you clear them.

You may request deletion of your personal information at any time by contacting us at [email protected]. We will process deletion requests within a reasonable time, except where retention is required by law.

7. Security

We implement reasonable technical and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. These measures include secure email communication practices, access controls, and regular review of our data handling procedures.

No method of electronic transmission or storage is completely secure. While we take data protection seriously, we cannot guarantee absolute security. If you believe your information has been compromised, please contact us immediately.

8. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you may have the following rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA):

• Right to Know: You may request information about the categories of personal information we have collected, the purposes for which it is used, and whether it has been disclosed to third parties.
• Right to Delete: You may request deletion of personal information we hold about you, subject to certain exceptions.
• Right to Correct: You may request correction of inaccurate personal information we hold.
• Right to Opt-Out of Sale: We do not sell personal information. This right is therefore not applicable to our practices.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.

To exercise any of these rights, contact us at [email protected] or by phone at +1 708-352-0089. We will respond within 45 days as required by law.

9. Children's Privacy

Our website and training program are designed for working professionals in the restaurant industry. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have collected information from a minor, we will delete it promptly. If you believe we have inadvertently collected information from a child, please contact us at [email protected].

10. Changes to This Policy and Contact Information

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post any updated policy on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.

If you have questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us:

• Email: [email protected]
• Phone: +1 708-352-0089
• Address: 512 W Burlington Ave # 1, Chicago, IL